The first bit of technology we’d recommend is of course outsourcing via the cloud. You know our pitch by now – it’s fast, it can represent an upgrade in work quality, it’s secure, it doesn’t require physical resources, doesn’t require hiring costs, and allows for greater expansion in a much smaller amount of time.
The second bit of technology you might want to consider to boost your hiring prowess is the use of a profiling tool.
Profiling tools are a questionnaire that potential hires fill out to give you an indication of their personality. A resume gives you the potential’s skill-set; the profiling tool gives you an indication of the type of person you’re hiring.
It varies from one profiling tool to another, but they generally give you an archetypal view of candidates. For example, the Myers and Briggs tool breaks people down into Jungian categories. You use these archetypes to fill in gaps. So if you’re an aggressive personality, you might want to consider hiring in somebody who takes a more considered and laid-back approach to act as a balance.
The DiSC tool gives you a graphic that breaks a personality down into enthusiasm, collaboration, support, stability, accuracy, challenge, results, and action, indicating which way each candidate leans. There are no wrong answers in these tools, they are purely an indication of the personality of the person you’re looking to hire.
These tools can help you avoid continuously hiring people just like yourself, which is an error all of us are prone to make. It’s easier to get along with people who share our personality type, but that’s not particularly healthy for a growing firm. If you’re a quiet person who’s not good with chatting up clients you’re not going to get much growth happening if you continuously hire other people who are also of an introverted nature. Shy people will be depressed and intimidated by being slotted in a salesperson’s role, but an extrovert has the chance to shine.
Profiling tools let you target people with the right personality for the right job. Your firm will be strengthened by having a proper hire, and that employee will be happy in a job that suits their personality.
Added bonus – you can use the tests to figure out what personalities you currently have in-house and see where your firm could use a little boost.
Added bonus #2 – you can also profile your clients. Why? To better tailor your services to make you’re A-list clients happy. Some personalities want to roll up their sleeves and get right down into the details. Other clients just want a broad overview over a whiskey.
By using a personality test alongside the usual resumes and interviews you’ll end up with a much clearer picture of how a potential hire will fit into your firm. Now you’ll know not only what you’re hiring (the skill-set and experience) but whom you’re hiring, allowing you to build a more versatile team.