A common concern for many businesses that opt against outsourcing is the worry of losing oversight over the operations they delegate when outsourcing their accounting tasks.
Recognising Common Anxieties
If the thought of losing oversight of a crucial process has crossed your mind, you’re certainly not by yourself. A survey encompassing 3,300 business executives revealed that this very concern is seen as a barrier by 44% of individuals and companies contemplating the use of outsourced labour. This apprehension is understandable—reaping the benefits associated with outsourcing accounting jobs requires you to transfer not just data but also an essential function that supports your organisation’s foundation. How can you effectively monitor the status of a file in its workflow if you can’t access it whenever necessary?
Having the document physically available (or accessible to one of your internal team members) provides you with operational authority and enables spontaneous quality checks at any time. It seems unrealistic to assume one could achieve the same level of oversight and quality when assigning work to overseas teams, wouldn’t it?
Ensuring Quality & Oversight While Delegating Accounting Tasks
Business owners often discover that they can actually enhance their control over work outsourced abroad. How does this occur? By delegating routine tasks (such as compliance and basic bookkeeping), CEOs gain a broader perspective—they are no longer entrenched in details.
You’re free from the burden of scrutinising the quality and advancement of individual files; instead, you can assess the overall progress of all your work against the benchmarks that your firm holds.
In essence, when outsourcing accounting work, you shift from checking the quality of one specific file to overseeing quality control across your entire operational framework. This means you’re effectively ensuring high standards for your business overall, thereby improving the services offered to all clients rather than just focusing on minutiae in isolation.
Enhance Your Client Offerings
In addition to boosting the overall quality of your current services, there are two key ways outsourcing can strengthen your client relationships.
Firstly, by outsourcing accounting work, you gain access to a broad and skilled team of certified professionals who are knowledgeable about accounting functions that you may not currently provide to your clients. This means that virtually all you need to do to expand your service offerings is A) inform your overseas manager about the new service you’re interested in incorporating and B) understand what information needs to be gathered for your offshore team.
With this approach, you can present more services to your clients while consolidating their work with one provider. The greater the variety of solutions you offer them, the more likely they will refer you to others.
Secondly, delegating accounting responsibilities can free up a substantial amount of time for you. This allows you not only to address more intricate issues faced by clients but also enhances opportunities for direct interaction with them.
You’re Always in Command
The work conducted abroad is not isolated. An overseas manager will be assigned to your company, serving as your liaison in ensuring that you retain authority over the tasks performed on your behalf.
They are consistently accessible for communication, and it is advisable to establish a regular meeting schedule (the frequency of these meetings is entirely at your discretion).
Outsourcing accounting work does not mean relinquishing control over your operations; rather, it presents an opportunity to enhance quality control beyond what you’ve experienced previously.
