Listen More To Your Clients to Grow Your Firm

Is your firm struggling with write-offs? Benchmark reports show many firms are now achieving zero net write offs or even write-ons. What are some of the practical actions you can take to address this? No matter what your approach, the key to success is to set expectations up front. This applies both to the accountant(s) doing the job and to the client. Use the following 5 steps to guarantee success in eliminating your net write offs.

There is no doubt that accounting practices get most of their business through referrals. But what seems like a great source of new clients can appear hard to scale. So how do you capitalize on your network of contacts and the reputation within that network?

If you find yourself overwhelmed with compliance work and unable to complete jobs in a timely manner, you are not alone. Many companies face this challenge. However, there are companies who have found ways to turn this situation to their advantage. Before we dive into the strategies for saving time and increasing value-add work, let’s first explore why this is important.

The following is a chapter summary from David Maisters’ fascinating book entitled “Managing the Professional Services Firm.” The book is a nice “How to” manual that draws on his extensive experience in the professional services firm arena and is a great way of learning so you don’t need to re-invent the wheel!

This article was kindly provided by Craig West of Succession Plus. Business strategic succession planning was never heard of 10 years ago – however business owners now understand that succession is a significant aspect of the success of their business.