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How to Make Sure You Don’t Have Any Staffing Issues With Your Outsourced Accountant

  1. Communication is key: Make sure there is open and clear communication between you and your outsourced accounting staff. Regularly share information, expectations, and feedback to avoid any misunderstandings or confusion. Full access to your accountant or bookkeeper is via Skype and email.
  1. Set clear goals and expectations: Clearly define what you expect from your staff and set specific goals for them to achieve. Providing them with a clear direction will help them understand their responsibilities.
  1. In order to maintain a smooth workflow, it is imperative to respond promptly to any inquiries or questions that may arise as soon as possible.

All other staffing requirements are taken care of by BOSS:

  1.   We provide all ongoing training and development: We invest in your BOSS accountant’s skills and knowledge by offering regular training and professional development opportunities. This not only improves their performance but also increases their job satisfaction and loyalty.
  2.   We recognize and reward good performance: We acknowledge and appreciate your outsourced accountant’s hard work and achievements. 
  3.   Foster a positive work environment: We create a positive and supportive work environment where staff feel valued, respected, and motivated. Encourage teamwork, collaboration, and open communication among employees.
  4.   Address issues promptly: If there are any staff issues or conflicts, they are addressed promptly and objectively. BOSS listens to all sides and finds a fair resolution to maintain a healthy work environment.
  5.   Stay approachable and supportive: We encourage BOSS staff to come to us with any concerns, questions, or suggestions, and are responsive to their needs.


Managing staff issues requires ongoing effort and attention. By implementing these strategies consistently, we can solve and prevent common staff issues and create a positive and productive work environment.

How to Get Ready to Receive Your Outsourced Accountants

Get fast access to experienced outsourced accountants with Australia’s premium accounting outsourcing provider – BOSS Back Office Shared Services

At BOSS, we:

  • offer a highly secure web portal for document uploads, providing a level of security that surpasses that of Dropbox. Rest assured that your documents will be protected and accessible only to authorised individuals
  • have the same accounting software as you and the same version (or compatible version)
  • offer a comprehensive outsourcing checklist that is tailored to the specific requirements of the job being done
  • have the capability to tailor our accounting outsourcing process to align with your specific requirements


With a focus on flexibility, our accounting outsourcing services stand apart from the competition. We understand that each company operates differently, and therefore, we are committed to working in a way that best suits your unique needs. Whether you prefer to work online, offline within your network or utilise cloud-based platforms, we are fully adaptable to your preferred method. 

What sets us apart further is our dedication to maintaining open lines of communication. With BOSS, you can directly communicate with your assigned outsourced accountant, providing you with complete control and oversight over the entire process. We believe that by working closely together, we can achieve the highest level of accuracy and efficiency, ultimately resulting in the best possible outcomes for your company.

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