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Which Remote Bookkeeping Software Is Favoured Based on Usability, Cost, Customer Support, and Security?

Published: January 13, 2025

The software that bookkeepers utilise is typically selected either by the bookkeeper individually or by the company employing them. While cost is frequently a factor in the purchasing decision, could it be that long-term user-friendliness justifies the initial investment, possibly leading to significant savings for your business over time?

A survey conducted by The Institute of Certified Bookkeepers (ICB) sought the opinions of bookkeepers regarding software utilized for remote bookkeeping.

“When we asked the feature you are most satisfied with and dissatisfied with for each software company, the responses to our strategic partners differed: MYOB, Reckon, and Xero all received significant positive “Usability” votes, with Intuit QBO receiving a strength vote in “Pricing”. MYOB and Xero both received negative “Price” responses, with Reckon and Intuit QBO suffering on usability.”

Over the past year, bookkeepers were requested to select which features they are most pleased with and which ones they find most disappointing from the following four programs:

XERO / RECKON / INTUIT QUICKBOOKS and MYOB

“MYOB remains the dominant software. Phone support by the software companies is preferred, with Online Webinars followed by Video (recorded) as the preferred training.”

If a software application leads to frequent time wasted on everyday tasks, it could ultimately cost you more in the long run than initially investing in a pricier solution. This is an important factor to keep in mind while searching for suitable software for your business…

BOSS provides all standard remote bookkeeping software available in Australia. (Please note that all services rendered by our qualified personnel are handled internally. Your work remains strictly within our office at all times):

Bookkeeping Software

MYOB all versions
Reckon (AKA QuickBooks)
QuickBooks (Old Name)
Bank Link
Cash flow Manager

And all other standard Australian remote bookkeeping software.

See: https://boz.com.au/online-bookkeeping/

Kindly consult with Back Office Shared Services (BOSS) for any assistance or guidance you require regarding software.

Important Disclaimer

This post is general information only – read full note

This article provides general information only and is not intended as accounting, tax, legal or professional advice. Regulatory requirements and interpretations (including under AASB S2, the Corporations Act, and ASIC guidance) evolve over time. As qualified professionals, you will want to review primary sources, apply your own judgement, and seek specialist guidance if needed before applying this to client work or practice decisions. This disclaimer applies to the Content on this website and does not affect the terms of any separate service agreement or engagement for professional services provided by Back Office Shared Services Pty Ltd (BOSS Outsourced Accounting). Back Office Shared Services Pty Ltd accepts no liability for any reliance on this content.

Which Remote Bookkeeping Software Is Favoured Based on Usability, Cost, Customer Support, and Security?

Table of Contents

XERO / RECKON / INTUIT QUICKBOOKS and MYOB

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