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Insights

Client Retention – A Challenge for Practice Buyers and Sellers

As a practice owner you spent your career building the firm from the ground up. You now have a book full of loyal, regular clients and business is still growing. The time will come when you will have to sell

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December 4, 2023

Five Little-Known Secrets this Multi-Million Dollar Sole Practitioner Used to Build His Empire!

Have you ever wondered how some businesses seem to fly along increasing in size and revenue and other businesses struggle to just maintain the same profitability, even though they are in the same market? The businesses can look the same

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December 1, 2023

Content Marketing – What It Is and Why and How Expert Marketers Are Using It

Content Marketing is an umbrella term encompassing all marketing formats that involve the creation and sharing of content in order to attract, acquire and engage clearly defined and understood current and potential consumer bases with the objective of driving profitable

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November 30, 2023

4 Tips to Getting the Most Out of Your Busy Tax Season

We know the idea of trying to do even more during your busiest season seems like a bit of a stretch. But we’d like to suggest that your busy season is also the best season for shaping up your firm’s

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November 29, 2023

Could Your Team Be Stronger?

Getting the right people under your roof can have a major impact on your business in two ways. First, everyone on your team (including yourself) will enjoy and appreciate their work environment more, resulting in a greater output. Second, filling

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November 28, 2023

8 Time-Tested Social Media Methods

The upside to social media is that it has the potential to bring explosive growth to your client roster. The downside is that it can be a tremendous time-sink if you’re new to the game and you can’t afford to

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November 27, 2023

Are You Hurting Your Business with Your Blog?

Having a Business Blog is a way for you to give out advice and tips and answer questions, positioning your firm as an authority and becoming the go-to firm for answers. There is however a flipside – a poorly designed

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November 24, 2023

Want to Know How to Turn Mistakes Into Money?

Nobody wants to have to tell a client that they screwed up. This in essence is the key – do not say sorry without having a fix. The fix is part of the apology, and the two must always go

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November 22, 2023

The Ethics of Outsourcing Australian Compliance Work

If jobs are outsourced what future is there for the next generation? Outsourcing value-add services, especially those requiring emotional intelligence and a lot of face-to-face consultation, probably won’t be outsourced in any volume (if at all?) for another generation. The

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November 20, 2023
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Last Updated: April 2026  |  © 2026 Back Office Shared Services Pty Ltd  |  Privacy  |  Disclaimer

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