The Ethics of Outsourcing Australian Compliance Work

If jobs are outsourced what future is there for the next generation? Outsourcing value-add services, especially those requiring emotional intelligence and a lot of face-to-face consultation, probably won’t be outsourced in any volume (if at all?) for another generation. The culture difference is just too much. So there are plenty of opportunities for those willing to expand beyond compliance.

Want To Offer Your Clients More Services? Here’s How BOSS Can Help

You are the go-to firm in your area for whatever niche accounting services you specialise in. You’re certainly willing, but you’re not quite sure that you’re ready and able. Back Office Shared Services can help you feel secure when you go to expand your menu of services.

Sell Value, Not Services – BOSS Tips on How to Keep Your Prices Up

How the Outsourced Accountant Will be Able to Add Value to their Client Services

Making sure you have highly noticeable Unique Selling Points (USPs) is a effective marketing tool. But we here at BOSS (Back Office Shared Services) would like to remind you that, aside from attracting customers away from your competition, USPs serve another important function – if you don’t offer your clients unique values then the only thing different about your firm from anyone else’s is your price.

8 Common Leadership Missteps to Avoid to Help Improve Your Accounting Practice

It’s absolutely true that missteps, mistakes, blunders, and outright errors can lead to wonderful insights. But there is no law that says that you have to be the one making these mistakes – you’re free to learn from the mistakes of others. We here at Back Office Shared Services have worked with a lot of firm owners, CEOs, and management execs, and we’ve managed to compile a list of some of the more common errors we see all the time.

Listen More To Your Clients to Grow Your Firm

One of the greatest challenges we face when working with accounting firms is encouraging them to ask their clients about their needs, and relate them back to the services the firm is providing. Principals and partners of firms will often tell us they already know their clients very well. However,the chances are very high that you do not know your clients as well as you think. When was the last time you sat down with your top clients and really asked them about their business and personal financial goals?

Must Read Tips for Cloud and Server Security

Everyone’s jumping on the cloud, outsourcing is becoming the norm for accounting firms and telecommuting (even if it’s just for some out of hours work) is becoming more common. But solid, robust security steps can be overlooked. So what can you do to protect your precious data?

Warning about Use of Dropbox and similar providers

Dropbox is in the news again about security issues (see the links at the bottom). The takeaway is: don’t use the same password for more than one website. You may be interested to know that BOSS has a secure web server with an Intruder Detection System which includes blocking access from an IP address that is not your office IP address. We also have a lockout system that will lock someone out after 5 failed attempts – preventing robots from hacking too!

Are You Doing Everything You Can to Streamline Your Workflow?

Keeping any organization running at maximum efficiency can be a Herculean task for any manager or CEO. And if you’re looking to expand your company in the future, you’re going to be adding more cogs to the machine – more specialized staff that has to integrate with other sections, more software that also has to be integrated, more services that have to be co-ordinated, and so on. Here are 3 ideas we think will help you streamline your management efforts.

6 Tips to Enhancing Your Accounting Services in the Internet Age

Technology is changing what clients need from their accounting firm of choice. These changes present new opportunities for a firm flexible enough to embrace them. We’d like to present you with 6 methods you and your team can use to start reworking the way your firm uses technology to establish a more advantageous relationship with your clients.