It is of the utmost importance that you know exactly how your prospects evaluate you. In other words, what do they look for to determine how professional you are? Often the more you try to convince someone to use you, the more they will suspect your motives and be sceptical of what you are telling them.
A savvy business owner knows which business connections are worth his time and energy and which ones are not. Culling your client list is an important business strategy. It is not personal. It is about their value to your business.
Client relations are not always a comfortable part of a firm’s business for some accountants. At one end of the scale, if you steer wrong with your accounts receivable you can alienate a client. But on the other end of the scale if you’re too eager to please you can end up losing your firm money if clients get the idea that they can push you around when it comes to paying you their fees. So here are some hints that should help you find the balance between keeping your clients happy and keeping your accounts receivables rolling in on time.
Here’s the story of a tiny accounting firm that sold off 80% of the clients (you know those ‘D’ clients you think you need to keep?) and offered value-add consulting services to their remaining clients. Within one year they were making more money than ever!
Adams Johnston currently have one of our accountants working remotely for them and as a DIRECT RESULT have increased their monthly revenue by 66%! See what Michael Adams (Director) has to say in our video testimonial and why he is an advocate of BOSS.
We’ve talked before about how using a blog on your firm’s website helps position you as an accounting authority. Keeping up a blog means you’re going to need new topics to write about. Here’s where that added blog benefit kicks in – the more topics you have to find, the more you’re going to understand what it is your (potential) clients want from an accounting firm.
In order to help your firm maintain its consistency you should think about setting down its principles in writing. These principles fall into two main categories: 1) who you are, and 2) what you do.
Managing staff issues requires ongoing effort and attention. By implementing these strategies consistently, we can solve and prevent common staff issues and create a positive and productive work environment. All other staffing requirements are taken care of by BOSS:
We’ve talked before about how in the digital age your firm is going to have to reposition itself from being “just the accountants” to being a financial consulting firm for your clients. We’ve discussed some of the methods you’ll make that transition from your own end. But it’s not enough to change your firm – you also have to change your clients’ way of looking at you.
As a practice owner you spent your career building the firm from the ground up. You now have a book full of loyal, regular clients and business is still growing. The time will come when you will have to sell your accounting practice for some reasons, and funding your retirement years is one of them.
It is of the utmost importance that you know exactly how your prospects evaluate you. In other words, what do they look for to determine how professional you are? Often the more you try to convince someone to use you, the more they will suspect your motives and be sceptical of what you are telling them.
A savvy business owner knows which business connections are worth his time and energy and which ones are not. Culling your client list is an important business strategy. It is not personal. It is about their value to your business.
Client relations are not always a comfortable part of a firm’s business for some accountants. At one end of the scale, if you steer wrong with your accounts receivable you can alienate a client. But on the other end of the scale if you’re too eager to please you can end up losing your firm money if clients get the idea that they can push you around when it comes to paying you their fees. So here are some hints that should help you find the balance between keeping your clients happy and keeping your accounts receivables rolling in on time.
Here’s the story of a tiny accounting firm that sold off 80% of the clients (you know those ‘D’ clients you think you need to keep?) and offered value-add consulting services to their remaining clients. Within one year they were making more money than ever!
Adams Johnston currently have one of our accountants working remotely for them and as a DIRECT RESULT have increased their monthly revenue by 66%! See what Michael Adams (Director) has to say in our video testimonial and why he is an advocate of BOSS.
We’ve talked before about how using a blog on your firm’s website helps position you as an accounting authority. Keeping up a blog means you’re going to need new topics to write about. Here’s where that added blog benefit kicks in – the more topics you have to find, the more you’re going to understand what it is your (potential) clients want from an accounting firm.
In order to help your firm maintain its consistency you should think about setting down its principles in writing. These principles fall into two main categories: 1) who you are, and 2) what you do.
Managing staff issues requires ongoing effort and attention. By implementing these strategies consistently, we can solve and prevent common staff issues and create a positive and productive work environment. All other staffing requirements are taken care of by BOSS:
We’ve talked before about how in the digital age your firm is going to have to reposition itself from being “just the accountants” to being a financial consulting firm for your clients. We’ve discussed some of the methods you’ll make that transition from your own end. But it’s not enough to change your firm – you also have to change your clients’ way of looking at you.
As a practice owner you spent your career building the firm from the ground up. You now have a book full of loyal, regular clients and business is still growing. The time will come when you will have to sell your accounting practice for some reasons, and funding your retirement years is one of them.
